Answers about plans, billing, your account and how FlipTip works. Can't find yours? Write to us below — we reply within 24 hours.
Plans & billing
How does the free trial work, and what happens when it ends?
Every new account gets the Flipper plan free for 5 days, 5 scans a day. That includes publishing to eBay, the eBay Autopilot and the sales assistant; when the trial ends, your eBay listings stay as they are and the Autopilot stops lowering prices (the offer rules already set stay, never under your minimum). After those 5 days your account simply moves to the Free plan. The trial needs no card, so nothing is ever charged automatically — you only pay if you choose a plan yourself.
How do I cancel my subscription?
Open the menu (☰) and tap Cancel subscription — one tap, no questions. You can also cancel it in your PayPal account. Either way you keep your plan until the end of the period you already paid for, and you are not charged again.
Is the subscription renewed automatically?
Yes — paid plans renew every month through PayPal until you cancel. You can cancel at any time, even a minute after paying, and the plan stays active until the paid period ends.
Can I switch to another plan?
Yes. Just choose the new plan on the pricing page. Your previous subscription is cancelled automatically, so you are never billed for two plans.
How do I pay?
Payments go through PayPal — with your PayPal balance or a card connected in PayPal. We never see or store your card details.
Do I get a receipt?
Yes. PayPal e-mails you a receipt for every payment, and we send you a confirmation when your plan starts.
Your account
How do I sign in?
With your Google account, or with a one-time sign-in link we e-mail you — no password needed. The link works once, for 20 minutes.
How do I change my country or currency?
Open the menu (☰), choose your location and tap Save. Prices, marketplaces and currency follow your country.
How do I delete my account?
Open the menu (☰) and tap Delete account. Your account and its data are removed straight away, and an active subscription is cancelled.
Scanning & prices
My scan said "same model checked a few days ago" — is that a full scan?
Yes. Every scan identifies your item from your photo in full, the same way as any other scan, and judges its condition, completeness and authenticity from your photo. What FlipTip reuses is only the market research for that exact model in your country from the last few days — the listings and prices a web search found — and the eBay sold prices found with the same search. That makes the scan faster without changing the answer. It happens only when the model was identified exactly and with high confidence.
Why do I see a price range instead of one price?
Used items sell for different prices depending on condition, completeness and timing. The range shows the middle of the market — what similar items really sold for — without the odd broken or for-parts sales.
Where do the prices come from?
On paid plans in eBay countries, from real completed eBay sales (you see how many sales the range is based on), plus prices on local marketplaces in your country. The Free plan shows an AI estimate without a live price search.
How do I get the most accurate result?
Take a sharp photo in good light and include the label, model number or brand if you can see one. For things with several parts, Multi-photo scan lets you add up to five photos (front, back, label, details).
The model or the condition is wrong — what do I do?
Under Priced as at the top of the result you see what the price rests on: the model and the condition. Tap Confirm or Change next to the model and pick the right one from the models it could be — the prices are researched again for it, without a new photo and without using a scan. Your find is priced as used; if it is untested, for parts or still sealed, tap Change next to the condition and the price comes from sales of that condition. None of the offered models fits? Take clearer photos with Multi-photo scan. Changing the model and the condition is part of Hustler, Flipper and Dealer.
Why does it say the free scans on this device or network are used up?
Free accounts used in the same browser or on the same Wi-Fi share one daily number of free scans, so a second free account gets no extra scans. Wait until tomorrow, or upgrade — paid plans are never limited this way. Scanning with friends on one network? Each of you scanning on your own phone and mobile data avoids it.
Can I try a scan without an account?
Yes — fliptip.ai/try gives one free scan a day without signing up — the full single scan Flipper members get: what the item is, its resale price, the most to pay, how fast it sells, buy or skip, and real eBay sold prices where eBay is big. A free scan made in the same browser is saved to your account when you sign up.
Your daily scans start again every day. The scanner always shows how many you have left today.
Can I check Facebook Marketplace or Craigslist listings on my computer?
Yes — with the free FlipTip extension for Chrome (also Edge, Brave and Opera). Open a listing and press ⚡ FlipTip · deal?: it uses the listing's photo, title and asking price and shows what it really resells for, the most to pay and buy or skip, right on the listing. Each check uses one scan of your plan.
Treasure Radar, AI Hunter & Scout Squad
What does Treasure Radar do?
On Flipper and Dealer the radar is on as soon as the scanner opens (📡 right of the scan button shows ON); in the free trial you turn it on with 📡, with a small radar allowance a day. Point your camera at a table or shelf: green arrows show the items worth a closer look, with a rough price. Tap an arrow for a full scan. Choosing a scan mode (Quick, Multi, Batch or Barcode) turns the radar off for that visit; tapping 📡 turns it off until you turn it on again. It is part of the Flipper and Dealer plans.
How does AI Hunter work?
Tell it what you are looking for and the profit you want — or tap 🎯 Track on eBay under $X on a scan result. It checks new eBay listings from sellers in your country around the clock and sends a push notification to your phone only when a listing clears your profit after fees and shipping. While there is no deal, each hunt shows the closest listings, the item's market and a realistic max price. It is part of the Dealer plan.
What is "Waiting for you"?
A short list at the top of your dashboard — and behind the 🔔 in the scanner — of what needs you now: a scout's deal to approve, new AI Hunter deals, buyer questions, items to take down after a sale, price drops on what you hold, listings that haven't sold in 30 days and items bought a week ago but not listed. Each row opens the one thing to do; ✕ hides it until it changes.
What is Scout Squad?
Up to five scouts scan at the markets and send you their finds with photos and real prices; you approve, counter or pass from your phone or laptop, and every buy lands in your profit dashboard. Part of the Dealer plan — scouts can be on any plan and use their own scans.
Sale X-Ray
What is Sale X-Ray?
It values a whole estate sale, garage sale or online auction from its photos, before you go. Add screenshots of the sale's gallery (up to 200 photos): FlipTip spots every item worth reselling, ranks the finds by value, checks the best ones against real sold prices and gives a score for the sale. For each find you see the most to pay — at an auction, the highest bid after buyer's premium, tax and shipping. It is part of the Dealer plan (not in the 5-day free trial, which is Flipper). How Sale X-Ray works.
How do I get the photos of a sale?
Open the sale online — EstateSales.NET, ShopGoodwill, HiBid, a Facebook or Craigslist post — and take screenshots while you scroll; several small photos on one screenshot are fine, and zoomed-in photos let FlipTip read labels and maker's marks. Add them all at once in Sale X-Ray.
Does a Sale X-Ray use my scans?
No. Sale X-Ray has its own weekly allowance on the Dealer plan (20 sales in any 7 days, up to 200 photos each), separate from your daily scans. A sale in which no photo could be read is not counted. Runs are kept for 60 days and you can delete one at any time.
Is the X-Ray price the final word?
No — it is where to look first. A photo cannot show condition, completeness or whether something is genuine, so every find shows how sure the identification is. At the sale, tap 📷 on a find to scan the item itself before you pay.
Selling on eBay
How do I publish an item to eBay?
Connect your eBay account once in Settings → eBay. Then tap Publish on eBay on an item in your profit dashboard: answer three quick questions and AI writes the listing (one scan), you check the photos, title, description and item specifics, save it as a draft and tap Publish now. More on the Publish to eBay page.
How do I change the title, description or photos of a listing?
Tap ✍️ Edit listing on the item in your dashboard. Change the photos (add, remove, main photo, white background), the title and the description yourself, or tap ✨ Write with AI — it first asks the condition, whether it works and what is included, then writes only those facts; that uses one scan, and the button shows how many you have left today. If the listing is live on eBay, Save to eBay changes it on eBay right away, item specifics too; a description with its own eBay template stays as it is unless you edit it.
Which plan and which countries?
Publishing to eBay is part of the Flipper and Dealer plans, in the eBay countries: the US, UK, Ireland, Germany, Austria, Switzerland, the Netherlands, Belgium, France, Italy, Spain, Canada and Australia (and Luxembourg, Portugal and New Zealand through their neighbouring eBay site).
It says I need to set up my shipping, payment and return policies.
eBay listings use your eBay business policies. Create them once on eBay (My eBay → Account → Business policies), then tap Check again in the preview. On eBay.com, if you ship from the US and have none, FlipTip creates simple ones for you.
It says my eBay account can't sell yet.
eBay needs a few details before an account can sell — mainly how you get paid and an identity check. Tap the link in the message, finish it on eBay and publish again; your listing waits as a draft.
What does eBay Autopilot do?
It answers buyers' offers for you and lowers the price of listings that don't sell, never under your minimum. Switch it on in Settings → eBay → eBay Autopilot: pick from which share of your price offers are accepted, how often and by how much prices come down, and your minimum profit. Each listing in the dashboard shows its accept price, minimum and next price drop, and you can change the minimum or switch it off for one item. Listings you made on eBay itself work too: tap Import eBay listings in the same place, then switch Autopilot on for single listings or all at once — importing changes nothing on eBay. More on the eBay Autopilot page.
What does the sales assistant do?
It prepares the selling chores and waits for your OK: a reply to every eBay buyer question, written from the item's real facts (✨ Draft a reply, then Send on eBay); relisting eBay listings that haven't sold in 30–90 days; bundles of slow, cheaper items at a price never under their minimums; the text and photos for your other sites (📤 Other sites on any item); and a weekly report on Mondays. Open it in the dashboard → 🤝 Assistant. It never sends, relists or lowers anything by itself. More on the sales assistant page.
Can FlipTip list my item on Vinted, KupujemProdajem or Facebook Marketplace?
Those sites don't let apps create listings for sellers, so FlipTip does the rest. Tap 📤 Other sites on the item, copy the title and description, save or share the photos, and open the site to paste them. Mark where it's listed — when it sells on eBay your phone tells you which other sites to take it down from, and the item card reminds you when it sold anywhere else.
How do I stop or remove a listing?
Tap End listing on the item in your dashboard — the item stays in your dashboard and you can publish it again (a listing you imported from eBay is relisted on eBay itself, so its own text and quantity stay). A draft can be deleted with Delete draft. To disconnect eBay completely, go to Settings → eBay → Disconnect.
Privacy
What happens to my photos?
Photos are sent to our AI providers to identify the item and are not kept in full size. A small thumbnail is saved in your scan history so you can find the scan again.
Do you sell my data?
No. We never sell your data and do not use it for advertising. See the Privacy Policy for the details.
No answer matches that yet — write to us and we’ll answer within 24 hours.
Contact us
Questions about billing, a scan that looks wrong, an idea — we read everything and reply within 24 hours.
Add to Home Screen
Open FlipTip like a real app
Install FlipTip
Add it to your Home Screen
1
Tap the Share icon ↑ in Safari's toolbar
‹›✋□≡
Safari's bottom toolbar — tap the middle icon
▼
2
Scroll down and tap Add to Home Screen
+Add to Home Screen
3
Tap Add in the top corner — done!
On iPhone & iPad, only Safari can add apps to the Home Screen. Open fliptip.ai in Safari, then tap Share ↑ → Add to Home Screen.